Privacy Policy

Ken Ellis and Son Limited T/A Ellis Components are committed to protecting and respecting your privacy.

This policy (together with our terms and conditions of sale) sets out the basis on which any personal and/or company data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal and/or company data and how we will treat it.

We may collect and process data about you from:

  1. Information you give us – You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, email address and phone number, financial and credit card information.
  2. Information we receive from other sources – We may receive information about you from third parties including business partners, other suppliers, other customers, sub-contractors, merchant services, delivery services, advertising networks, analytics providers, search information providers, credit reference agencies.

We may use this information above to provide you with information and important changes on the products that you are interested in or have purchased previously.

We may also disclose or share your information with the selected third parties including those mentioned in point 2 above.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to us; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. You have the right to ask us not to process your data. We will usually inform you if we intend to disclose your information to any third party. You can exercise the right at any time by contacting us at sales@elliscomponents.co.uk.

Our site may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these websites.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

Please check back frequently to see any updates or changes to this policy.

Questions, comments and requests regarding this policy are welcomed and should be addressed to sales@elliscomponents.co.uk.

COOKIES

The Website uses cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the website and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognise your Internet Protocol address, saving you time while you are on the Website. If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.

Google Analytics

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA can record your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. As of 8th May 2018 we have taken steps to ensure that your IP address will be anonymised, meaning you cannot be personally identified by Google. GA makes use of cookies, details of which can be found on Google’s developer guides. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

_utma: This cookie is used to determine new and returning visitors. It has an expiration time of 2 years. If the ga.js library is executed and no _utma cookie exists, this will be recorded as the users’ first visit and a _utma cookie will be set. If a _utma cookie is already in place, the expiration time is reset and the user is recorded as a return visitor.

_utmb: This cookie is used to determine a new session. The cookie is set when the ga.js library executes and there is no _utmb cookie in place. It has an expiration time of 30 minutes, therefore if a user is inactive for a period longer than this, a new cookie will be set when the library executes and the interaction will be recorded as a new session.

_utmz: This cookie is used to determine the traffic source, medium, campaign name and campaign term which delivered the user to your website. It is created when the javascript library executes and expires after 6 months. This helps Google collect the data which can then help them to determine which traffic sources assist conversions within the multi-channel section of Analytics.

_utmv: This cookie is used for storing visitor-level custom variable data. It is created when the _setCustomVar method is used with a visitor level custom variable. Like the _utma cookie, this cookie expires after 2 years and is reset each time the user visits your site before the expiration of the cookie.

PHP Session ID

This expires at the end of the browser session holds the ID of the session, to ensure the user experience is as streamlined and efficient as possible.

Google AdWords

This helps us to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget.

Facebook Advertising

We use Facebook advertising conversion tracking and re-targeting pixels, which allows us to collect or receive information from your website and elsewhere on the internet and use that information to provide measurement services and target advertising.

DoubleClick

We log when users view specific pages, allowing us to provide targeted advertising in the future.

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